

Set login-timeout 180 (default is 30) set dtls-hello-timeout 60 (default is 10) InįortiOS 5.6.0 and later, use the following commands to allow a user to increase timers related to SSL VPN login.

In the Logging section, enable Export logs.Export and check FortiClient debug logs.The default ip-pools SSLVPN_TUNNEL_ADDR1 has 10 IP addresses. Check that SSL VPN ip-pools has free IPs to sign out.FortiClient uses IE security setting, In IE Internet Option > Advanced > Security, check that Use TLS 1.1 and Use TLS 1.2 are enabled.Check the Release Notes to ensure that the FortiClient version is compatible with your version of FortiOS.To troubleshoot FortiGate connection issues: Check the browser has TLS 1.1, TLS 1.2, and TLS 1.3.Ensure FortiGate is reachable from the computer. Check that you are using the correct port number in the URL.Check the URL you are attempting to connect to.Check that the policy for SSL VPN traffic is configured correctly.Go to Policy > IPv4 Policy or Policy > IPv6 policy.Check the Restrict Access settings to ensure the host you are connecting from is allowed.We can see that the user can now ONLY create HTTP/HTTPS and SSH bookmarks.To troubleshoot getting no response from the SSL VPN URL: Once this is saved, you can see that the user is not limited in what they can create. I am using the default one but your mileage may vary. I have highlighted the modification in red. In my use case, we wanted to limit them to HTTP/HTTPS and SSH. Here you can see that the user evanhalen can create personal bookmarks using a number of protocols. Here is what the user sees when they connect to the VPN It is hard to imagine where it will rest when we configure it, however once you see it in the working snippet, you will be able to identify the missing code on this one. In this snippet, you can see that there are no limitations to the access the user gets. You do NOT want them using any of the other protocols to create bookmarks. You have users that connect, and you ONLY want to give them access to HTTP/HTTPS and SSH.

When you connect to a FortiGate in Web Portal mode, by default, you are able to create bookmarks using HTTP/HTTPS, FTP, CIFS/SMB, RDP, SSH, TELNET, VNC, Citrix, etc. However, you may not want the users to be able to use all of these protocols to connect to devices inside your network. Limiting Protocols in FortiGate Web Access Portal VPN
